Privacy Policy - IZi Lit

Effective Date: December 5, 2025 Last Updated: December 5, 2025

1. Introduction

Welcome to iZi lit (“we,” “our,” or “us”). We are committed to protecting the privacy and security of your personal information.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website izilit.ca (or our redirected domain izilit.com) and use our online design tools and services.

This policy is drafted in compliance with applicable privacy laws, specifically Quebec’s Law 25 (Act respecting the protection of personal information in the private sector).

By accessing our website, using our online design configurator, or purchasing our DIY Murphy bed products, you agree to the terms of this Privacy Policy.

2. Person Responsible for the Protection of Personal Information

In compliance with Quebec Law 25, the owner of iZi lit is the designated Privacy Officer and is responsible for ensuring the protection of your personal information.

If you have any questions, concerns, or requests regarding your data, including exercising your rights, please contact:

Title: The Owner / Privacy Officer
Email: info@izilit.com

3. Information We Collect

We collect only the personal information necessary to provide our services, process your orders, and improve your experience with our DIY design tools.

A. Information You Provide to Us Directly

Identification Information: Name, surname.
Contact Information: Email address, phone number, shipping address, and billing address.
Order & Design Details: Information regarding the specific Murphy bed configurations, dimensions, colors, and materials you select using our online design tool. This data is essential for us to manufacture your custom DIY kit.
Payment Information: Credit card details or payment account information. Note: We do not store full credit card numbers; they are processed securely by our third-party payment processors.
Communications: Content of messages you send us via contact forms, emails, or customer support channels.

B. Information Collected Automatically

When you visit izilit.ca, we may automatically collect certain technical data, including:

IP address and browser type.
Device information (mobile vs. desktop).
Cookies and Usage Data: Information about how you interact with our design tool and website (pages visited, time spent). (See Section 10 for Consent requirements.)

4. How We Use Your Information

We use your personal information for the following specific purposes:

Order Fulfillment: To manufacture, package, and deliver your DIY Murphy bed kit to your address in Montreal or other serviced locations.
Customer Service: To support you during the assembly process and answer inquiries regarding your custom design.
Website Functionality: To save your progress in the online design tool so you can resume your configuration later.
Marketing (With Explicit Consent): To send you newsletters, promotions, or updates about our products, only if you have explicitly opted in.
Legal Compliance: To comply with applicable laws and regulations in Quebec and Canada.

5. Consent (Law 25 Compliance)

We collect and use your personal information based on your explicit and informed consent.

Explicit Opt-in: We will ask for your clear consent before collecting sensitive information or subscribing you to marketing lists. We do not use pre-checked boxes for consent.
Withdrawal: You may withdraw your consent at any time (e.g., by clicking “unsubscribe” in emails or contacting our Privacy Officer), subject to legal or contractual restrictions.

6. Sharing and Disclosure of Information

We do not sell your personal information. We only share data with trusted third-party service providers necessary to operate our business:

Payment Processors: To securely process transactions.
Logistics & Delivery: To ship your orders to your provided address.
IT & Hosting Services: Providers that host our website and design tools.
Legal Authorities: If required by law or to protect our rights.

Disclosure and Transfer Outside Quebec: We use service providers (such as cloud hosting or email services) whose servers or operations may be located outside of Quebec (e.g., elsewhere in Canada or the United States). Before transferring your data outside Quebec, we ensure that the information will receive adequate protection in compliance with Law 25. By using our services, you acknowledge that your information may be transferred to these jurisdictions.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Customer Accounts: Retained until you ask us to delete them or close your account.
Order History: Retained for accounting, tax, and warranty purposes for a period of usually 7 years as required by Canadian tax laws.

8. Your Rights

As a resident of Quebec, you have specific rights regarding your personal information under Law 25:

Right to Access: You can request a copy of the personal information we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete information.
Right to Deletion (Right to be Forgotten): You can ask us to delete your personal information when it is no longer needed.
Right to Data Portability: You can request your computerized personal information in a structured, commonly used format.
Right to Withdraw Consent: You can withdraw your consent for the use or disclosure of your information.

To exercise any of these rights, please contact our Privacy Officer at info@izilit.com. We will respond to your request within 30 days, as required by law.

9. Security

We implement reasonable physical, organizational, and technological security measures to protect your information against loss, theft, and unauthorized access.

Encryption: We use SSL encryption for our website.
Access Control: Access to personal data is restricted to only those employees or partners who need it to fulfill their duties (e.g., manufacturing your specific order).
Incident Management: We maintain a Register of Confidentiality Incidents as required by Law 25 to log and manage any potential data breaches.

10. Cookies and Tracking Technologies

We use cookies to improve your browsing experience and the functionality of our design tool.

Strictly Necessary Cookies: These are essential for the website and design tool to function (e.g., remembering your design choices as you move between steps).
Performance & Marketing Cookies: We will not deploy these cookies (which track or profile users) without your explicit consent.

You can manage your cookie preferences through our “Cookie Banner” upon your first visit or through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The specific date of the last update will be indicated at the top of this page.

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